Sheila Heen — SPARQNOW

At-a-Glance

Serves as Thaddeus R. Beal Professor of Practice at Harvard Law School, leading the negotiation program and advising the Program on Negotiation.
Co-founded Triad Consulting Group in 1999 to help leaders and individuals develop human-centered skills.
Co-author of the New York Times bestseller 'Difficult Conversations: How to Discuss What Matters Most' (1999, 3rd ed 2023), named one of 50 psychology classics.
Co-author of the New York Times bestseller 'Thanks for the Feedback: The Science and Art of Receiving Feedback Well' (2014), which won the 2015 Book for a Better Life Award.
Joined the Harvard Negotiation Project in 1993, focusing on negotiation theory for practitioners.
Received her J.D. from Harvard Law School.

Biography

Sheila Heen is an American author, educator, and public speaker, recognized for her expertise in negotiation, feedback, and conflict management. She is a Professor of Practice at Harvard Law School and the co-founder of Triad Consulting Group, a global corporate education and communication consulting firm. Heen is a New York Times bestselling author, known for her work on how individuals and leaders can navigate challenging interpersonal dynamics.