Ralph Bird — SPARQNOW

At-a-Glance

Principal ML Engineer at PagerDuty, specializing in AI Agent Systems, LLM Observability, and Production AI.
Focuses on building AI agents for incident response and high-stakes workflows, designing multi-agent systems, and developing infrastructure for LLM-based systems.
Possesses over 12 years of experience across machine learning, data platforms, and large-scale analytics.
Leads geographically distributed teams and works across engineering, product, and operations to deploy AI systems.
Previously held roles as Data Science Manager at Reachdesk, Data Lead at Beats Medical, and Reactor Physicist/Nuclear Safety Engineer at Rolls-Royce.

Biography

Ralph Bird serves as a Principal ML Engineer at PagerDuty, where his work centers on making AI systems practical and reliable for real-world applications. He specializes in AI agent systems, LLM observability, and the deployment of production AI, particularly for critical functions like incident response. His role involves tackling challenges such as non-deterministic system behavior, rigorous evaluation, and establishing robust observability for AI systems.