Nikola Mrkšić — SPARQNOW

At-a-Glance

CEO of PolyAI, a leading supplier of Conversational AI for automated customer service.
Co-founder of PolyAI, which provides voice-based digital assistants for enterprises.
Worked with the Apple Siri team in Cambridge.
Was the first engineer at VocalIQ, a dialogue systems startup acquired by Apple.
Holds a Ph.D. from Cambridge, where he worked with Professor Steve Young.
Completed the Cambridge Computer Science Tripos, including a Master's thesis on Bayesian machine learning with Professor Zoubin Ghahramani.

Biography

Nikola Mrkšić is the co-founder and CEO of PolyAI, a company specializing in Conversational AI for automated customer service. PolyAI provides voice-based digital assistants to leading enterprises in the US and UK, aiming to deliver human-level customer experience and substantial operational efficiencies. Mrkšić's team at PolyAI has developed an enterprise-ready voice assistant designed to overcome the challenges of automating voice due to idiosyncratic speech and background noise.