Navin Dhananjaya is the Chief Solutions Officer and Dentsu Global Services CXM Lead. In this role, he is responsible for building AI strategy and AI products, and for leading transformation initiatives. He also focuses on creating and running Global Capability Centers (GCCs).
As a Senior Executive and Transformation Leader, Dhananjaya manages P&Ls and explores AI-first operations and products, contributing to the future of work in an AI-first ecosystem.