Marcelle Howard — SPARQNOW

At-a-Glance

Director, AI Platform Foundry | AI Platform Product at ServiceNow
Specializes in scalable AI & ML service-oriented solutions, including LLM, RAG, NLU/NLP, and ML/Classification systems
Leads developments in responsible AI scaled protocols and live-system AI model quality assessment
Holds an MBA from University of Southern California and a Master's Degree in Public Policy Economics from Pepperdine University

Biography

Marcelle Howard serves as a Director, AI Platform Foundry and AI Platform Product at ServiceNow. In this role, she specializes in the scalability of AI and Machine Learning service-oriented solutions, aiming to advance people's experiences through technology. Her work includes accelerating customer value realization via GSI alliance programs and co-developing ServiceNow's AI Product Adoption Council.