Kristen Swanson — SPARQNOW

At-a-Glance

Member of Technical Staff at Anthropic
Specializes in AI Fluency Research & Learning
Builds products, content, and experiences with a focus on SaaS B2B and customer experience design
Served as a Board Member for Develop For Good

Biography

Kristen Swanson is a Member of Technical Staff at Anthropic, where her work centers on AI Fluency Research & Learning. Her professional focus involves building products, content, and experiences aimed at enhancing customer success.

Swanson's expertise spans several key areas, including SaaS B2B, customer experience design, organizational design, learning science, building healthy teams, innovation, and hypergrowth company dynamics.