Kate Hardcastle — SPARQNOW

At-a-Glance

Awarded an MBE for contributions to business and social responsibility.
Serves as a Non-Exec Director, Advisor, Broadcaster, and Keynote Speaker.
Founder of the ‘Buy Smarter, Buy Greener’ movement.
Author of "The Science of Shopping."
Regularly broadcasts on BBC, ITV, Channel 4, and NHK Japan.
Partners with brands including American Express, Disney, Evri, and Klarna.
Recipient of the Prime Minister’s Point of Light Award and 27 international awards.

Biography

Kate Hardcastle MBE, known as "The Customer Whisperer™," focuses on building respectful, mutually appreciative, and long-lasting relationships between customers and businesses. She translates the voice of the consumer into boardroom strategy, influencing major decisions in top-tier boardrooms globally. As an advisor and keynote speaker, she has partnered with brands like American Express, Disney, Evri, and Klarna, driving business improvements and long-term sales growth.