Karen Ions serves as the Head of Commercial Card & B2B Payables at JPMorgan. In this role, she leads the division responsible for the firm's commercial card offerings and business-to-business payment solutions.

Prior to her current leadership position, Ions worked as a senior in-house financial services lawyer. She is known for her practical, EQ-driven leadership style and her commitment to client-centric innovation, while maintaining high standards in execution and risk management.