Jikin Shah serves as the Senior Vice President of Tech Infrastructure at RBC, where he also holds the title of Global CTO. In this capacity, he leads a team of 2,400 professionals dedicated to providing technology infrastructure services across all RBC lines of business and to its 16 million global customers. His responsibilities encompass an annual operating plan of $1.1 billion, focusing on innovation, engineering, delivery, and operational excellence to enable RBC's technology strategy.