Frances Frei — SPARQNOW

At-a-Glance

Serves as Professor of Technology and Operations Management at Harvard Business School, where she also leads first-year diversity and inclusion studies.
Co-founded The Leadership Consortium (TLC) in 2018, a firm focused on leadership development.
Co-authored three bestselling books: 'Uncommon Service' (2012), 'Unleashed' (2020), and 'Move Fast & Fix Things'.
Co-hosts the podcast 'Fixable' with Anne Morriss, produced by TED Audio Collective, since 2023.
Served on the board of directors for Robinhood (2021-2024) and WeWork (2019), where she was the first female board member.
Held advisory roles as Senior Vice-President for Leadership and Strategy at Uber (2017-2018) and senior adviser to Riot Games (2018).
Holds a PhD in Operations and Information Management from The Wharton School of the University of Pennsylvania.

Biography

Frances Frei is a Professor of Technology and Operations Management at Harvard Business School, where she has taught and researched for over 25 years. She leads first-year diversity and inclusion studies and is a recognized expert in leadership, culture, operations, and strategy. In 2018, she co-founded The Leadership Consortium (TLC), a firm dedicated to leadership development.