Des Traynor — SPARQNOW

At-a-Glance

Co-founder of Intercom, a platform providing Fin.ai AI Agents for customer service.
Intercom's Fin.ai AI Agents resolve an average of 68% of customer queries for its 7,000 customers.
Angel investor in over 80 companies, including Tines, Algolia, Notion, Miro, and Synthesia.
Prior experience includes roles as a UX designer, lecturer, software engineer, and computer science graduate.

Biography

Des Traynor is the co-founder of Intercom, a company focused on helping internet businesses enhance customer support through artificial intelligence. Intercom develops Fin.ai AI Agents, designed to deliver high-quality customer service across various channels.

Fin.ai currently serves 7,000 customers, with its AI Agents resolving an average of 68% of all queries. Notably, 20% of Intercom's customers achieve over 85% total resolutions using the platform.