Owner/CEO at Loyalty Leader Inc. | Professional Speaker & Executive Coach
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Debra Schmidt
Owner/CEO at Loyalty Leader Inc. | Professional Speaker & Executive Coach
At-a-Glance
Owner and CEO of Loyalty Leader Inc. since 1997.
Adjunct Professor at Concordia University-Wisconsin since 2019.
Authored "Building Customer Loyalty from the Inside Out," "101 Ways to Build Customer Loyalty," and "The Extra Mile—15 True Stories of Exceptional Customer Service."
Delivered training and executive coaching for over 180 companies, including Northwestern Mutual, Miller Brewing Company, and the Green Bay Packers.
Holds an MS in Journalism and Marketing and a BFA in Photography and Filmmaking.
Biography
Debra Schmidt is the Owner and CEO of Loyalty Leader Inc., a role she has held since 1997. In this capacity, she serves as a professional speaker, corporate trainer, and executive coach, leveraging over 30 years of business management experience.
