Alina Gonzalez — SPARQNOW

At-a-Glance

Currently Director of Customer Success at Kiddom, an education technology company.
Previously served as Senior Director of Customer Success and Enablement at Just Right Reader and Area Vice President of Customer Success at Renaissance Learning.
Managed a $180M portfolio across multiple accounts, achieving an 87.5% renewal rate with a team of 21 direct reports.
Runs a small jewelry business where she designs custom pieces.
Holds a Bachelor of Arts in Psychology and a Multiple Subject Credential in Elementary Education and Teaching.

Biography

Alina Gonzalez is a seasoned leader in customer success, currently serving as the Director of Customer Success at Kiddom. Her career, spanning over a decade, has been dedicated to navigating the complexities of customer success across various educational settings, from small K-12 districts to large enterprise portfolios and Departments of Education.